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    Call centre - Wikipedia, the free encyclopedia
    A call centre is operated by a company to administer incoming product ... 6 Unionisation of call centers. 7 Standardisation. 8 Mathematical theory. 9 See also ...
    http://en.wikipedia.org/wiki/Call_centre

    CallCenterMagazine.com
    The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
    http://www.callcentermagazine.com

    ACD Call Center Learning Center
    ... books on call centre management and contact center performance ... Controlling Cost of Call Center Operations e-Toolkit. Outsourcing e-Toolkit ...
    http://www.call-center.net

    What is call center? - a definition from Whatis.com
    A call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation.
    http://searchcrm.techtarget.com/dictionary/definition/what-is-call-center.html

    Call Centers
    Provides inbound and outbound call center services and contact management. ... Call Centers & Contact Management Services: Talk2Rep ...
    http://www.talk2rep.com

    Call Centers India
    Industry information featuring news, jobs, call center directory, vendors, and more.
    http://www.callcentersindia.com

    Call center industry in the Philippines - Wikipedia, the free encyclopedia
    1.1 Call center duties and ... While call centers actually began in the Philippines as ... Call center agents are typically assigned in graveyard shifts, ...
    http://en.wikipedia.org/wiki/Call_center_industry_in_the_Philippines

    Virtual Call Center by Angel.com: the best Hosted Call Center yet!
    ... for the fastest deployments and easiest maintenance of virtual call center apps in the industry ... Personalized Call Center Experience with Data ...
    http://www.angel.com/solutions/virtual-call-center.jsp

    Datapoint
    Provides call center management services.
    http://www.datapoint.com

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